The News tool available in the Home -> Tools -> Additional tools section of the Koha staff client allows us to publish news and updates across – (a) OPACs (b) staff client and (c) printed slips generated by the library.
Being a handy way to publish library related updates, librarians like to use it. However, there are a few things that we need to keep in mind when doing this. For starters, we should not be logged in into the staff client as Koha’s database administrator; we must be logged in either as a superlibrarian OR as a library staff user with access rights to the News tool. The next thing to understand is even more important – the “Display location” and “Library” drop-downs.
Earlier today, we received a ticket on our online helpdesk –
“We have written a new notice but nothing is displayed on the opac.”
When we cross-checked, we found that to be true. So we checked the new notice to find out what may be the problem. And sure enough it was exactly what we had expected had happened. The notice / news was set to display on the OPAC of client-partner’s defined library branch, instead of being set to “All libraries”.
Now you may ask how can this be wrong??? Well, up until an user logs in via the OPAC, the “library (branch)” is *NOT* set as Koha has no way of knowing which branch (since a Koha instance can cater to multiple library branches of an organisation) of the library the user is looking at at the moment. The notices / news would have showed up *if* the user had logged in into *that* defined branch in this case.
So, the logic to keep in mind while publishing a news item on the OPAC – select a specific branch for display *ONLY* if you want the notice to be branch specific, otherwise, keep it generic as “All libraries”.
Once this was corrected, the news defined showed up just fine as can be seen below.