New and improved SLA management from L2C2 Technologies

Adding weekly SLA Management Reports for our hosted accounts of Koha ILS.

Starting this January, on every Monday (first day of the week for us) we will be mailing out weekly service level management reports and updates to our hosted Koha ILS client partners. We already have phone calls and the online support helpdesk covered and are now trying to figure out how to manage the instant messaging requests via Whatsapp, Telegram, Twitter and FB Messanger etc.

While the LIS professionals working with us from our client partners’ side already know where they stand with their SLA status, often the management is not fully aware of the work being done. With this new initiative we hope for greater transparency in our communication with our clients. Enclosed below are sample of these reports with the contact details reducted.

Koha ILS workshop at ICAR-NAARM, Hyderabad, Feb 5 – 9, 2018.

Indranil Das Gupta, Co-Founder, L2C2 Technologies will conduct sessions at the upcoming ICAR-NAARM organised Koha workshop.

Indranil Das Gupta, Co-Founder, L2C2 Technologies has been invited by ICAR-NAARM as resource person and faculty at ICAR-NAARM’s upcoming Koha ILS workshop in Hyderabad, India.

About the program

The ICAR – National Academy of Agricultural Research Management (NAARM) is organizing a training programme on Koha for library staff of ICAR during February 5-9, 2018. Dr. S.K. Soam, Head, ICM Division, NAARM and Dr. N. Srinivasa Rao, Principal Scientist are the programme directors for this training. They are expecting about 35 librarians to participate from various ICAR institutes in this training programme

About ICAR NAARM

The National Academy of Agricultural Research Management (NAARM) is a national-level research center located in Hyderabad, Telangana, India. It was established by the Indian Council of Agricultural Research (ICAR) in 1976, to address issues related to agricultural research and education management, in India. In the initial years, the Academy primarily imparted foundation training to the new entrants of the Agricultural Research Service of ICAR.

Subsequently, its role expanded to include research, capacity building of senior professionals of national and international NARS in agricultural research and education management, and policy and consultancy support to NARS. The Academy also renders services for building IP portfolios like patents and geographical indications to various stakeholders including farmers and scientists.

About L2C2 Technologies

L2C2 Technologies is a leading member of the global Koha developer community from India. Aside from upstream contribution, L2C2 Technologies have been active in the global Koha Release team for version 3.22, 16.05, 16.11 and 17.05. L2C2 started cloud hosting of Koha ILS in eastern India and have to its credit the first fully hosted Koha ILS having passed NAAC inspection in entire eastern India. We collaborate globally with people who write and publish Koha ILS software, thus ensuring international quality support while always being at the forefront of latest Koha development.​

[FOR IMMEDIATE RELEASE]

Running a public z39.50 service with 100% reliability

Over 2 months now, we’ve been running the 5th public z39.50 server from India with 100% host reliability.

Earlier this year on April 20th, we had shared with our readers that FMIRO CCU’s public access z39.50 service run by L2C2 Technologies had achieved 100% host reliability (according to irspy.indexdata.com) and in the process had become the 5th Indian entry into the IRSPY’s global directory of open access z39.50 servers.

We are happy to inform that 2 months on, we have managed to run the server without a single service drop and have continued to maintain our 100% host reliability status. For us this has been a learning exercise and we hope this will encourage more Koha users across India to start opening up their catalogs for copy cataloging by their fellow catalogers.

Host connection reliability

Host connection reliability measures the reliability of the target only in its ability to respond to connections: the display indicates the number of successful connections in the last two months, the total number of attempted connections in that time, and the percentage of successful connections. For example, reliability of 9/15 = 60% indicates that fifteen attempts have been made to connect to the server in the last two months, of which nine (60%) have been successful. [1]

About IRSpy

IRSpy maintains a global registry of information retrieval targets, about 1295 as per recent count (http://irspy.indexdata.com/stats.html), supporting protocols like ANSI/NISO Z39.50 (ISO 23950) and SRU/SRW web services.

About Index Data

Short answer: The guys who publish the Zebra indexing engine and YAZ toolkit and software libraries.

Long answer: Since 1994, Index Data has offered software development, consulting and integration with a focus on search. Our pioneering involvement in open source and open standards dates back to the first release of the YAZ toolkit for Z39.50 in 1995. [2]

References

[1] IRSpy help: info/reliability

[1] About Index Data

FMIRO CCU’s public z39.50 server running on Koha ILS achieves 100% reliability on IRSpy.

Hosted by L2C2 Technologies, FMIRO becomes the 5th Indian entry into IRSpy’s global z39.50 directory.

We are happy to announce the z39.50 service of FMIRO CCU (FOSMA Maritime Institute & Research Organisation, Kolkata branch) has achieved 100% reliability as an open access z39.50 search target for bibliographic materials related to maritime and ship operations. With this, FMIRO CCU becomes the fifth publicly announced z39.50 server from India which is listed on IRSpy service provided by Index Data.

FMIRO CCU’s nascent library is hosted on L2C2 Technologies‘s cloud platform using Koha ILS. The FMIRO OPAC is available at : http://fosma-opac.l2c2.co.in/. The collection at FMIRO is a specialized collection focused solely on topics related to maritime, marine engineering, ship building, ship operations and nautical sciences. It is still a very small collection that is quite literally growing by the day.

Host connection reliability

Host connection reliability measures the reliability of the target only in its ability to respond to connections: the display indicates the number of successful connections in the last two months, the total number of attempted connections in that time, and the percentage of successful connections. For example, reliability of 9/15 = 60% indicates that fifteen attempts have been made to connect to the server in the last two months, of which nine (60%) have been successful. [1]

About IRSpy

IRSpy maintains a global registry of information retrieval targets, about 1295 as per recent count (http://irspy.indexdata.com/stats.html), supporting protocols like ANSI/NISO Z39.50 (ISO 23950) and SRU/SRW web services.

About Index Data

Short answer: The guys who publish the Zebra indexing engine and YAZ toolkit and software libraries.

Long answer: Since 1994, Index Data has offered software development, consulting and integration with a focus on search. Our pioneering involvement in open source and open standards dates back to the first release of the YAZ toolkit for Z39.50 in 1995. [2]

References

[1] IRSpy help: info/reliability

[1] About Index Data

FMIRO Kolkata partners with L2C2 Technologies to automate their new library.

FOSMA Maritime Institute & Research Organisation (FMIRO) selects L2C2 Technologies’ Koha support

We are pleased to extend a warm welcome to the newest member of our growing client-partner family in Eastern India – FOSMA Maritime Institute & Research Organisation (FMIRO), Kolkata, a maritime training institute. FMIRO Kolkata has gone live on Koha ILS 16.11 series on L2C2 Technologies‘s cloud hosting platform.

About FOSMA

The Foreign Ship-owners Representatives and Ship Managers Association (FOSMA) was established in India in 1989 to represent foreign owners and ship managers operating in India. Taking in to account that the education, training and competence standards of seafarers is of primary concern and priority of all ship managers in India, the Association established a special purpose vehicle – “FOSMA MARITIME INSTITUTE AND RESEARCH ORGANISATION” (FMIRO), as a non-profit organization under section 25 of the Companies Act, 1958 (now Section 8 of the Companies Act, 2013).

Source: http://www.fosma.in

DCB & BI Library, University of Kerala chooses L2C2 Technologies’ Koha hosting service

DCB & BI Library, University of Kerala goes online with Koha Integrated Library System.

We are pleased to welcome the Department of Computational Biology & Bioinformatics, University of Kerala as our newest client-partner from “God’s own country” aka Kerala – the southern most state of India. Earlier the library was running Koha 3.22 on an in-house (on campus) server. With this move, they are now fully hosted on the cloud and are running on the latest major stable version of Koha i.e. on 16.11.x series.

About DCB & BI

The Centre for Bioinformatics, established in 2005 and upgraded as the Department of Computational Biology and Bioinformatics in 2011, is a new generation inter-disciplinary as well as multidisciplinary teaching & research Department of University of Kerala, India. The centre offers a two-year innovative MSc (Computational Biology) programme and also 2 one-year MPhil programmes in (i) Bioinformatics (ii) Computer Aided Drug Design. The Department has researchers with vivid backgrounds (Electrical Engineers, Mathematicians, Physicists, Biotechnologists, Botanists, Bio-chemists, Computer scientists are some of them). The Department has its own premises with state of the art informatics laboratory and also a molecular biology and bio-electronics laboratory which provide a balanced training to multidisciplinary talents that the centre attracts. The Department library having a stock of over 2425 specialized books.

The Director is Dr. Achuthsankar S. Nair, who has lead the department since its inception and presently has 6 lecturers, an Emeritus Professor (Dr. Oommen V. Oommen), one Post Doctoral Fellow, half a dozen Project Fellows, 19 full-time research scholars and at any time, 30-40 masters students. The Department also has 2 adjunct Professors, in addition to visiting faculty and Erudite visitors [Prof. Dr. Johann Deisenhofer (Nobel Laureate – 1988) visited the Department on Dec 1-3, 2010, Prof. Martin Chalfie (Nobel Laureate-2008) visited on Jan 5-7, 2011, followed by Prof. Anders Liljas (Nobel Prize Committee Member) on Jan 20-26, 2011.

The Department is situated in the beautiful and green Kariavattom Campus made greener by the department’s “Trees for 2100 AD” initiative.

Source : DCB & BI website

Accessing the OPAC

While the online public access catalogue (OPAC) is presently available at https://dcb-opac.l2c2.co.in/, this will change in a few days once the dedicated domain procurement process is completed.

Don Bosco School, Park Circus partners with L2C2 Technologies to take their library catalogue online

The first K12 school in eastern India to adopt cloud hosted Koha ILS for their library.

It is our pleasure to welcome Don Bosco School, Park Circus, Kolkata as the newest member of our client-partner family in the eastern India. To the best of our knowledge, Don Bosco School is the first K12 school in entire eastern India to move to a cloud based Koha ILS installation. We thank Fr. Bikash Mondal, the principal, Fr. Anil Toppo (Asst Principal) and other officials at DBPC as well as Sri Anup Choudhury the young, enterprising librarian of the senior section, for their forward thinking.

About Don Bosco School (Park Circus)

Located at 23, Darga Road, Kolkata, India, is an all-boys English medium school imparting education from first through twelfth grade. Established in 1958, it is run by the Salesians of Don Bosco, which is a minority institution within the Catholic Church. The school operates under the Indian Certificate of Secondary Education board. The school officially opened on 15 January 1958 with an intake of 460 boys. The school now has an enrollment of 3000 students. It celebrated its golden jubilee in 2008. [1]

References

[1] Source: https://en.wikipedia.org/wiki/Don_Bosco_School,_Park_Circus

Good news for Koha users in Kerala : SMS Send driver for eSMS Kerala service released as Free Software (FOSS)

ANNOUNCEMENT: L2C2 Technologies has released the SMS::Send::IN::eSMS driver required by Koha ILS users using the eSMS Kerala service provided by the Kerala State IT Mission under a Free Software license. The development of the driver was made possible by the funding support of the State Librarian, State Central Library, Thiruvananthapurm (Trivandrum), Kerala, with KELTRON (Kerala State Electronics Development Corporation Ltd) acting as the facilitator. Any Koha library in the state of Kerala who are eligible to use the eSMS Kerala SMS service (provided by KSITM) can now freely implement SMS support using this driver.

With this release, it becomes the second open source regional SMS::Send driver now available to Indian Koha users that can be freely downloaded from the Comprehensive Perl Archive Network or CPAN.

Sending SMSes from Koha

For a long time now Koha has supported sending of SMS (short message service) text messages to library patrons and users about account creation, issue, return, fines, holds, overdues, purchase suggestions etc. To send out SMSes from Koha, we have to use the SMS service of a bulk transactional SMS service provider who provides that service.

What are SMS::Send drivers and why does Koha need them?

In order to communicate with the service provider’s messaging sending interface (also called messaging API), Koha uses a type of software called “SMS::Send driver”. The “catch” being that each service provider requires a different SMS Send driver. Sort of like the SIM card in our cellphones e.g. if we wish to use a Vodafone number we must have a Vodafone SIM card. However, unlike a SIM card the SMS::Send driver which is a software module written in the PERL language is not provided by the SMS service provider. Either one has to use a Free & Open Source send driver that already exists OR one has to write one by referring to (usually) the HTTP API of the SMS provider.

About eSMS Kerala

eSMS is an exclusive SMS Gateway established by the Kerala State IT Mission for use by various government departments for providing departmental services over mobile phones.

Downloading the driver

The SMS::Send::IN:eSMS driver can directly downloaded from CPAN by visiting http://search.cpan.org/~indradg/SMS-Send-IN-eSMS-0.01/lib/SMS/Send/IN/eSMS.pm or from L2C2 Technologies’s public repository on Github at https://github.com/l2c2technologies/sms-send-in-esms.

See also

1. “Koha and key lessons of using transactional SMS in India” – https://www.facebook.com/notes/l2c2-technologies/koha-and-key-lessons-of-using-transactional-sms-in-india/805775296178372

Fakirchand College Library partners with L2C2 Technologies

Fakirchand College, West Bengal chooses L2C2 Technologies’ cloud hosting services for their OPAC.

We are happy to extend a warm welcome to our newest client-partner Fakir Chand College, located in Diamond Harbour, West Bengal. The library has a collection of more than 52,191 volumes. The library is divided into three broad sections – the UG, PG and the B.Ed sections.

The online public access catalog (OPAC) can be accessed from here http://fakirchand-opac.l2c2.co.in/

L2C2 Technologies acknowledges with gratitude the co-operation extended by FC College. We would particularly like to thank Smt. Rekha Mondal, Librarian and Dr. Debashish Mitra, Bursar for their support.

About the college

Established in 1948, it is the oldest and largest college in South 24 Parganas district of West Bengal. Affiliated to the University of Calcutta, the college is named after Sri Fakir Chand Halder, the father of founder Sri Jagadish Chandra Haldar, a local businessman. It offers undergraduate courses in liberal arts, science and commerce, a teacher training course as well as a few post-graduate programs. The college is located at Diamond Harbours in the southern suburbs of Kolkata, on the eastern banks of the Hooghly River quite near where the river meets the Bay of Bengal. [1][2][3]

References

[1] Fakir Chand CollegeWikipedia

[2] History from college website.

[3] Location from college website.

Gouri Devi Institute of Medical Sciences & Hospital library partners with L2C2 Technologies

GIMSH, Durgapur, WB chooses L2C2 Technologies’ cloud hosted Koha ILS service for their new teaching hospital’s library.

In this festive season, we are happy to extend a warm welcome to our newest client-partner – Gouri Devi Institute of Medical Sciences and Hospital Library, Durgapur, West Bengal (India). GIMSH comes on-board as fully hosted Koha client with Koha based IR (institutional repository) facilities.

The online public access catalog (OPAC) is accessible at https://gimsh-opac.l2c2.co.in/

About Gouri Devi Institute of Medical Science and Hospital

Gouri Devi Institute of Medical Sciences & Hospital, Durgapur is a Medical College with ultra-modern 300-bed hospital setup by Rahul Foundation under the visionary stewardship of Mr. R. N. Majumdar. GIMSH welcomes new admission of 150 M.B.B.S. students in the academic session of 2016-17. The medical school comprises of 21 departments with experienced faculty members with extensive facilities that include well equipped classrooms, laboratories, an air conditioned library etc. The hospital is having all the clinical departments like General Medicine, General Surgery, Orthopedics, Ophthalmology (Eye), Otorhinolaryngology (ENT), Obstetrics & Gynecology (OBG), Dermatology, Pulmonology, Pediatrics, Psychiatry, Dental etc. including a full-fledged emergency & trauma care center. [1]

About the Library

The library is located on the 2nd floor of the college building with 1827 sq. m. of floor area that consists of the Stack room, Journal section, air-conditioned Students reading room, Staff reading room, Internet MEDLARS room, Audio-visual unit, Reprography room, Circulation counter, rooms for the Librarian and other staff, Daftaries and Book binders, Skill lab etc.

References:

[1] Gouri Devi Institute of Medical Sciences and Hospital website