Adding weekly SLA Management Reports for our hosted accounts of Koha ILS.
Starting this January, on every Monday (first day of the week for us) we will be mailing out weekly service level management reports and updates to our hosted Koha ILS client partners. We already have phone calls and the online support helpdesk covered and are now trying to figure out how to manage the instant messaging requests via Whatsapp, Telegram, Twitter and FB Messanger etc.
While the LIS professionals working with us from our client partners’ side already know where they stand with their SLA status, often the management is not fully aware of the work being done. With this new initiative we hope for greater transparency in our communication with our clients. Enclosed below are sample of these reports with the contact details reducted.
A high school adopts the use of authority records in their Koha ILS based library catalog.
Client-partners who work with L2C2 Technologies know how fond we are of authority records. Without basic authority control of the personal names and subjects, catalogs over times end up having a mish-mash of variously spelled names and subjects which are essentially one and the same. One of the particular horror stories from the time when we started cloud hosting of Koha in Eastern India in 2015 was a case when we encountered the subject heading of “Commerce” spelled with 19 different spellings in the catalog and it’s bengali variant “বাণিজ্য” spelled in 3 more ways. And that was just one of those things. The author name variations of the same author were even greater horrors. Yes, as you can tell by now, we feel rather strongly about the use of authority records, which essentially help create better quality catalog data and also provide an easy way to update and manage spellings of headings.
It makes us happy that the three young women working on the cataloging project of Our Lady Queen of the Mission School, Salt Lake have taken heed of our suggestion to use authority files since they are starting from scratch. They began with the most simple personal name authorised heading for authors and editors of the books in the school’s collection. This work is being carried out by Priya Show and Shreya Mullick under the leadership of Swarnali Mitra, Librarian. Priya had earlier participated a departmental workshop I had helped conduct at the Department of Library & Information Science, Calcutta University. For Shreya and Swarnali, I am working with them for the first time. But luckily for their project, all these young ladies are showing that they have what it takes – the vision and eagerness to do things the right way. Wishing them all the best.
One more academic library moves from SOUL to Koha ILS
We are pleased to welcome Vidyasagar College for Women Central Library to L2C2 Technologies’ cloud hosted Koha ILS platform. The college, so far an user of SOUL software from INFLIBNET is making this move under the leadership of the librarian Smt. Moumita Ash. In the coming days, their catalogue data will be moved to Koha so that a complete OPAC can be presented to its users 24/7.
About the college
Vidyasagar College for Women as a full fledged separate college affiliated to the University of Calcutta was founded in 1960. However, its history went back to 1931 when a separate womens’ section of the Vidyasagar College was started to cater to the educational requirements of the women folk of Kolkata. Its classes were held in the morning. The womens’ section was temporarily brought to a stop during the second world war. Since 1947, however, expansion in all branches of its activities took place steadily and regularly. New subjects were introduced and a group of dedicated teachers inspired confidence among the students who enrolled in large numbers. Since its foundation in 1960, Vidyasagar College for Women committed itself to carry forward the ideals and principles of Pundit Iswar Chandra Vidyasagar, the great educationist and social reformer of the 19th century. At present the college consists of three campuses. (From the college website)
About the library
The college maintains two libraries i.e. (a) the central library is open to all users of the college between 8 am – 2 pm, Monday to Saturday. The library has a physical collection of over 23,000 documents, along with online subscriptions to electronic resources; (b) the seminar library is located on the main campus of the college. Catering mainly to Humanities departments, the seminar library has over 1000 reference books. It remains open to users based on the college’s regular timings and academic calendar.
About the OPAC
The OPAC is located at https://vcfw-opac.l2c2.co.in. Along side providing 24/7 access to the catalog, it also provides the library personnel with advanced usage analytics based on the open source Piwik software. It also provides for a real-time one-to-one chat option with the library staff, whenever they are logged in for “Ask A Librarian” function. As a standard security best practice the OPAC runs over HTTPS rather than plain vanilla HTTP, thereby protecting the traffic between users browsing the OPAC and the server by using industrial grade “A” rated SSL certificate.
Over 2 months now, we’ve been running the 5th public z39.50 server from India with 100% host reliability.
Earlier this year on April 20th, we had shared with our readers that FMIRO CCU’s public access z39.50 service run by L2C2 Technologies had achieved 100% host reliability (according to irspy.indexdata.com) and in the process had become the 5th Indian entry into the IRSPY’s global directory of open access z39.50 servers.
We are happy to inform that 2 months on, we have managed to run the server without a single service drop and have continued to maintain our 100% host reliability status. For us this has been a learning exercise and we hope this will encourage more Koha users across India to start opening up their catalogs for copy cataloging by their fellow catalogers.
Host connection reliability
Host connection reliability measures the reliability of the target only in its ability to respond to connections: the display indicates the number of successful connections in the last two months, the total number of attempted connections in that time, and the percentage of successful connections. For example, reliability of 9/15 = 60% indicates that fifteen attempts have been made to connect to the server in the last two months, of which nine (60%) have been successful. 
IRSpy maintains a global registry of information retrieval targets, about 1295 as per recent count (http://irspy.indexdata.com/stats.html), supporting protocols like ANSI/NISO Z39.50 (ISO 23950) and SRU/SRW web services.
About Index Data
Short answer: The guys who publish the Zebra indexing engine and YAZ toolkit and software libraries.
Long answer: Since 1994, Index Data has offered software development, consulting and integration with a focus on search. Our pioneering involvement in open source and open standards dates back to the first release of the YAZ toolkit for Z39.50 in 1995. 
 IRSpy help: info/reliability
 About Index Data
FOSMA Maritime Institute & Research Organisation (FMIRO) selects L2C2 Technologies’ Koha support
We are pleased to extend a warm welcome to the newest member of our growing client-partner family in Eastern India – FOSMA Maritime Institute & Research Organisation (FMIRO), Kolkata, a maritime training institute. FMIRO Kolkata has gone live on Koha ILS 16.11 series on L2C2 Technologies‘s cloud hosting platform.
The Foreign Ship-owners Representatives and Ship Managers Association (FOSMA) was established in India in 1989 to represent foreign owners and ship managers operating in India. Taking in to account that the education, training and competence standards of seafarers is of primary concern and priority of all ship managers in India, the Association established a special purpose vehicle – “FOSMA MARITIME INSTITUTE AND RESEARCH ORGANISATION” (FMIRO), as a non-profit organization under section 25 of the Companies Act, 1958 (now Section 8 of the Companies Act, 2013).
DCB & BI Library, University of Kerala goes online with Koha Integrated Library System.
We are pleased to welcome the Department of Computational Biology & Bioinformatics, University of Kerala as our newest client-partner from “God’s own country” aka Kerala – the southern most state of India. Earlier the library was running Koha 3.22 on an in-house (on campus) server. With this move, they are now fully hosted on the cloud and are running on the latest major stable version of Koha i.e. on 16.11.x series.
About DCB & BI
The Centre for Bioinformatics, established in 2005 and upgraded as the Department of Computational Biology and Bioinformatics in 2011, is a new generation inter-disciplinary as well as multidisciplinary teaching & research Department of University of Kerala, India. The centre offers a two-year innovative MSc (Computational Biology) programme and also 2 one-year MPhil programmes in (i) Bioinformatics (ii) Computer Aided Drug Design. The Department has researchers with vivid backgrounds (Electrical Engineers, Mathematicians, Physicists, Biotechnologists, Botanists, Bio-chemists, Computer scientists are some of them). The Department has its own premises with state of the art informatics laboratory and also a molecular biology and bio-electronics laboratory which provide a balanced training to multidisciplinary talents that the centre attracts. The Department library having a stock of over 2425 specialized books.
The Director is Dr. Achuthsankar S. Nair, who has lead the department since its inception and presently has 6 lecturers, an Emeritus Professor (Dr. Oommen V. Oommen), one Post Doctoral Fellow, half a dozen Project Fellows, 19 full-time research scholars and at any time, 30-40 masters students. The Department also has 2 adjunct Professors, in addition to visiting faculty and Erudite visitors [Prof. Dr. Johann Deisenhofer (Nobel Laureate – 1988) visited the Department on Dec 1-3, 2010, Prof. Martin Chalfie (Nobel Laureate-2008) visited on Jan 5-7, 2011, followed by Prof. Anders Liljas (Nobel Prize Committee Member) on Jan 20-26, 2011.
The Department is situated in the beautiful and green Kariavattom Campus made greener by the department’s “Trees for 2100 AD” initiative.
Source : DCB & BI website
Accessing the OPAC
While the online public access catalogue (OPAC) is presently available at https://dcb-opac.l2c2.co.in/, this will change in a few days once the dedicated domain procurement process is completed.
The first K12 school in eastern India to adopt cloud hosted Koha ILS for their library.
It is our pleasure to welcome Don Bosco School, Park Circus, Kolkata as the newest member of our client-partner family in the eastern India. To the best of our knowledge, Don Bosco School is the first K12 school in entire eastern India to move to a cloud based Koha ILS installation. We thank Fr. Bikash Mondal, the principal, Fr. Anil Toppo (Asst Principal) and other officials at DBPC as well as Sri Anup Choudhury the young, enterprising librarian of the senior section, for their forward thinking.
About Don Bosco School (Park Circus)
Located at 23, Darga Road, Kolkata, India, is an all-boys English medium school imparting education from first through twelfth grade. Established in 1958, it is run by the Salesians of Don Bosco, which is a minority institution within the Catholic Church. The school operates under the Indian Certificate of Secondary Education board. The school officially opened on 15 January 1958 with an intake of 460 boys. The school now has an enrollment of 3000 students. It celebrated its golden jubilee in 2008. 
 Source: https://en.wikipedia.org/wiki/Don_Bosco_School,_Park_Circus
Fakirchand College, West Bengal chooses L2C2 Technologies’ cloud hosting services for their OPAC.
We are happy to extend a warm welcome to our newest client-partner Fakir Chand College, located in Diamond Harbour, West Bengal. The library has a collection of more than 52,191 volumes. The library is divided into three broad sections – the UG, PG and the B.Ed sections.
The online public access catalog (OPAC) can be accessed from here http://fakirchand-opac.l2c2.co.in/
L2C2 Technologies acknowledges with gratitude the co-operation extended by FC College. We would particularly like to thank Smt. Rekha Mondal, Librarian and Dr. Debashish Mitra, Bursar for their support.
About the college
Established in 1948, it is the oldest and largest college in South 24 Parganas district of West Bengal. Affiliated to the University of Calcutta, the college is named after Sri Fakir Chand Halder, the father of founder Sri Jagadish Chandra Haldar, a local businessman. It offers undergraduate courses in liberal arts, science and commerce, a teacher training course as well as a few post-graduate programs. The college is located at Diamond Harbours in the southern suburbs of Kolkata, on the eastern banks of the Hooghly River quite near where the river meets the Bay of Bengal. 
 Fakir Chand College – Wikipedia
 History from college website.
 Location from college website.
GIMSH, Durgapur, WB chooses L2C2 Technologies’ cloud hosted Koha ILS service for their new teaching hospital’s library.
In this festive season, we are happy to extend a warm welcome to our newest client-partner – Gouri Devi Institute of Medical Sciences and Hospital Library, Durgapur, West Bengal (India). GIMSH comes on-board as fully hosted Koha client with Koha based IR (institutional repository) facilities.
The online public access catalog (OPAC) is accessible at https://gimsh-opac.l2c2.co.in/
About Gouri Devi Institute of Medical Science and Hospital
Gouri Devi Institute of Medical Sciences & Hospital, Durgapur is a Medical College with ultra-modern 300-bed hospital setup by Rahul Foundation under the visionary stewardship of Mr. R. N. Majumdar. GIMSH welcomes new admission of 150 M.B.B.S. students in the academic session of 2016-17. The medical school comprises of 21 departments with experienced faculty members with extensive facilities that include well equipped classrooms, laboratories, an air conditioned library etc. The hospital is having all the clinical departments like General Medicine, General Surgery, Orthopedics, Ophthalmology (Eye), Otorhinolaryngology (ENT), Obstetrics & Gynecology (OBG), Dermatology, Pulmonology, Pediatrics, Psychiatry, Dental etc. including a full-fledged emergency & trauma care center. 
About the Library
The library is located on the 2nd floor of the college building with 1827 sq. m. of floor area that consists of the Stack room, Journal section, air-conditioned Students reading room, Staff reading room, Internet MEDLARS room, Audio-visual unit, Reprography room, Circulation counter, rooms for the Librarian and other staff, Daftaries and Book binders, Skill lab etc.
 Gouri Devi Institute of Medical Sciences and Hospital website
Sammilani Mahavidyalaya (Kolkata), West Bengal chooses L2C2 Technologies’ Koha hosting services on the cloud.
We are pleased to welcome Sammilani Mahavidyalaya, Baghajatin, Kolkata to our growing family of client-partners in West Bengal. We look forward to working along with them in their quest to transform the library into a model library in the years ahead.
The OPAC is accessible at http://sammilanimahavidyalaya-opac.l2c2.co.in
About Sammilani Mahavidyalaya
Established in 1996, Sammilani Mahavidyalaya is located in Baghajatin on Eastern Metropolitan Bypass, Kolkata. Initially the college started functioning from a local secondary school, Santoshpur Vidyamandir (Boys) and the classes were held in the evening. Within a record period of only seven months it’s new building was constructed and the college shifted to its present address. From a humble beginning with just 3 students, the college today caters to the educational need of nearly 2000 students spread across its Humanities, Science and Commerce departments. It is affiliated with the University of Calcutta.
The college website is http://www.sammilanimahavidyalaya.org.